Terms of Service

Last reviewed 6 October 2026

These terms are the agreement between your organisation and us for using Ascripto. They are written to be read. Where a sentence protects us, it says so plainly.

1. Who we are, and who these terms are for

Ascripto is provided by Gyrus Solutions sp. z o.o. w organizacji, a company in the course of registration in Poland. Registration details are published here as soon as the entry is issued. In these terms that is “we” or “us”. Contact: hello@ascripto.com.

Ascripto is a service for businesses and other organisations (“the customer”, “you”). Whoever creates a workspace, or accepts these terms when signing up, confirms they are authorised to bind their organisation to them. Ascripto is not offered to consumers. Nothing in these terms limits a right that mandatory law gives you, including the protections Polish law gives sole traders under Article 385⁵ of the Civil Code.

2. The service

Ascripto manages email signatures for Google Workspace and Microsoft 365: it reads your directory, audits the signatures people actually send, and, on paid plans, deploys the signatures you approve — through the Gmail API for Google Workspace, and through a mail relay for Microsoft 365. It can also run banner campaigns and measure clicks on the links in them.

We improve Ascripto continuously, and features change. We will not remove a feature you pay for during a paid period without giving you at least 30 days’ notice and, if you then choose to leave, a pro-rata refund for the unused period.

3. Your workspace and accounts

• A workspace belongs to the organisation, not to the person who created it. Its owner and administrators manage who has access.
• Keep sign-in credentials secret and tell us at hello@ascripto.com if you believe an account has been compromised. You are responsible for what is done through your workspace’s accounts.
• Connecting a directory, granting signature access in Google Workspace, and routing mail through our relay in Exchange Online are changes you make in your own systems. You are responsible for having the authority to make them, and for undoing them when you stop using Ascripto. Each screen says how.

4. Your data

Everything your organisation connects or uploads — directory data, signatures, brand assets, the record of your mail and campaigns (“customer data”) — remains yours. You grant us the right to process it only to provide the service to you, as instructed by you through the service and under these terms.

Where customer data includes personal data, we process it as your processor under our Data Processing Agreement, which forms part of these terms. How we handle data of our own, such as account holders’ sign-in records, is described in our privacy policy.

You are responsible for the content of the signatures, banners and assets you deploy: that you have the rights to the logos and images in them, and that what they say is lawful. We do not review them.

5. Acceptable use

You will not, and will not let anyone:

• use Ascripto to send spam, to deceive recipients about who a message is from, or to distribute malware or unlawful content;
• use our relay for mail that is not your organisation’s own outgoing mail;
• probe, scan or test the service’s security without our written agreement, or disrupt it for other customers;
• access another organisation’s data, or get around the limits of your plan;
• resell the service or build a competing product from it.

6. Plans, prices and payment

The audit is free. A free workspace can connect its directory and see which signatures are off-brand. It does not deploy signatures.

Paid plans are charged at the price shown when you order. Unless your order says otherwise, fees are in euros, exclusive of VAT and other taxes, invoiced in advance for each billing period, and payable within 14 days of the invoice. Fees already paid are not refunded for a partial period, except as section 2 provides. We may change prices for future periods with at least 30 days’ notice; the change takes effect at your next renewal, and you can leave before it does.

If an invoice is unpaid 14 days after its due date, we may, after telling you, suspend the workspace until it is paid. If your mail is routed through our relay, it is then passed on without signatures for 7 days; after that our relay refuses it temporarily, and Exchange Online queues and eventually returns it unless you remove the routing. Your data is not deleted for late payment while the agreement continues.

7. Availability and third-party platforms

We run Ascripto with care and aim to keep it available, but we do not promise uninterrupted operation, and the free plan comes with no availability commitment. We tell you in the service about planned maintenance that affects you.

Ascripto depends on Google and Microsoft. If one of them changes or withdraws an interface, revokes our access, or delays or rejects mail, a feature may stop working until we adapt, and we are not liable for what they do. What happens to your mail if our relay cannot sign it depends on the failure mode set for your workspace: passed on without a signature, or held back for Exchange Online to retry.

8. Confidentiality and security

Each of us keeps the other’s non-public information confidential and uses it only for this agreement. Our security measures, and how we handle a personal data breach, are described in the DPA.

9. Intellectual property and feedback

Ascripto, its software and its documentation remain ours. You receive a non-exclusive, non-transferable right to use the service for your organisation while the agreement lasts. If you send us suggestions, we may use them without obligation to you.

10. Suspension

We may suspend all or part of a workspace if it breaches section 5, if its use threatens the security or operation of the service for others, or if the law requires it. We suspend no more than necessary, tell you why unless the law prevents us, and lift the suspension once the cause is resolved. A workspace suspended under this section has its mail refused by our relay at once, temporarily, so remove the routing if the suspension will last.

11. Term, ending and your data afterwards

The agreement runs from when you accept these terms until it ends. You can end it at any time by closing your workspace or writing to us; a paid plan runs to the end of the period already paid. We can end it with 30 days’ notice, or immediately if you seriously breach these terms and do not fix the breach within 14 days of our notice.

When the agreement ends, you can export your data for 30 days. After that we delete customer data, as the DPA sets out, unless the law requires us to keep it. Before you leave, remove the directory connection, signature access and any mail routing you set up for Ascripto; the service lists them.

12. Warranties

We provide the service with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as it is, without other warranties, and the statutory warranty for defects (rękojmia) is excluded.

13. Liability

Each party’s total liability arising from this agreement is limited to the fees you paid us in the 12 months before the event giving rise to the claim, and in any case not less than EUR 100.

Neither party is liable for lost profits, lost revenue, or indirect or consequential loss.

These limits do not apply to damage caused intentionally or through gross negligence, to your obligation to pay fees, or to any liability the law does not allow to be limited.

14. Changes to these terms

We may change these terms. We give at least 30 days’ notice of a change that affects you, by email to your workspace’s owner and in the service. If you do not accept it, you can end the agreement before it takes effect; for a paid plan, we then refund the unused part of the period. Changes the law requires, or that only add a feature, can take effect sooner.

15. Law and courts

These terms are governed by the law of Poland, excluding the United Nations Convention on Contracts for the International Sale of Goods. Disputes are decided by the common courts competent for Kraków, Poland.

16. Everything else

These terms, the DPA and any order you place are the whole agreement between us about Ascripto; if an order conflicts with these terms, the order prevails. If a provision is found invalid, the rest remains in force. You may not transfer the agreement without our consent; we may transfer it to a company that takes over the service, and we will tell you. Notices to us go to hello@ascripto.com; notices to you go to your workspace owner’s email address.